Your home
far from home
FAQ - Frequently Asked Questions
What time does check-in and check-out take place?
Check-in from 2.30 pm. Check-out at 11.00 am.
Is the price per room/apartment or per person?
All rates are per room.
Is breakfast included in the room rate and what type of breakfast do you offer?
Breakfast is not included in the room rate. For €24 per person per day, you can add our generous à la carte breakfast to your reservation. We serve it exclusively in our breakfast room, our Orangerie, or on the panoramic terrace overlooking the entire coast. If you prefer breakfast in your room, you can add a continental breakfast (€14.00 per person per day) or a breakfast with fresh fruit and cereal (€14.00 per person per day) to your reservation.
Can we settle the bill upon arrival?
Yes.
What languages are spoken at reception?
Italian, English, German, French and Spanish.
Are early arrivals and late departures possible?
If you plan to arrive early and want immediate access to your room, we recommend booking your room for the night before to ensure immediate access.
Likewise, for late departures, booking an extra night will guarantee you the enjoyment of your room until your departure time.
In both cases, you can also book our economy "Day Room." If you choose not to book, we'll be happy to store your luggage and you can use the restrooms to freshen up.
How many floors are there in the building and do you have an elevator?
3 floors connected by a panoramic elevator.
Are there any particularly romantic rooms?
Yes, the Junior Suites on the top floor, the Atrium Double with internal courtyard view, the Superior Triple with sea view and the Garden Villa Suite.
Do some rooms have a terrace/courtyard?
Yes, some rooms and suites have a terrace or loggia while the Garden Villa Suite has its own private, secluded patio.
Do the rooms have a balcony?
Yes, most rooms have a balcony, terrace, or loggia.
Do you have non-smoking rooms?
Smoking is prohibited by law in all Italian hotels.
Are there international channels (satellite TV)?
Satellite television is available in all rooms. Italian: Rai 1 – Rai 2 – Rai 3 – Rai News 24 – Rai 5 – Rai Movie – La 7 – Canale 5 – Italia 1 – Rete 4 and many others.
Is there air conditioning in the rooms/apartments?
Individually controlled air conditioning in all rooms for both cooling and heating.
Do you have Wi-Fi on the property?
Yes, Wi-Fi Hot Spot with free broadband Internet access throughout the premises.
Is there a pool?
No, but we offer a shuttle service to various beaches with deckchairs, umbrellas, and changing rooms, from May to October, starting at €20.00 per person per day.
Is parking or a garage available?
Parking: Loading and unloading area (yellow lines) in front of the hotel (no liability). Valet parking is available for €25 per day. Vans and Jeeps: €40 per day. Our garage is closed between 10:00 PM and 6:00 AM.
Do you have charging stations for electric cars?
Yes, Hotel Villa Schuler in Taormina participates in Tesla's "Destination Charging" program, so you can charge your Tesla or any other electric car during your stay.
Book a room and a garage space with valet service: charging in our garage is free.
Hotel Villa Schuler, electric vehicle charging stations:
- 2 Tesla connectors, up to 21KW Tesla Destination Charging
- 1 universal connector, up to 21KW for all other electric vehicle models
Service available only for guests staying at the hotel.
Please contact the hotel front desk.
Where can I park my car in Taormina?
The property offers, upon request and subject to availability, our valet service for garage parking and electric car charging for €25.00 per day. Vans, jeeps, SUVs, or cars longer than 4.4 meters are charged at €40.00 per day.
The service is available from 6:00 am to 10:00 pm and includes baggage assistance at check-in and check-out.
Alternatively, the main public car parks in Taormina city centre are the Lumbi Car Park, the Porta Catania Car Park, and the Porta Pasquale Car Park, all conveniently connected to the historic centre.
For more information and to book this service, please contact the hotel before your arrival.
Where can we rent a car?
Nearby 150 meters.
Are there any grocery stores or supermarkets nearby?
Yes, there are small grocery stores just 150 meters away and a supermarket a 15-minute walk away.
What is the nearest village or town?
Giardini-Naxos by the sea and the scenic village of Castelmola. Larger cities: Messina and Catania.
What is the nearest airport?
Catania Fontanarossa (CTA).
Do you have an airport pick-up or shuttle service?
Yes, for more information and to book this service, please contact the hotel before your arrival. A Mercedes to/from Catania Airport costs €110.00 one-way for 1-2 people. At night, from 10:00 PM to 6:00 AM, it costs €140.00. Rates for more than three people are available upon request.
What is the nearest bus stop?
Bus Terminal Taormina.
What is the nearest train station?
Taormina-Gardens.
How far is the beach?
3 km.
Is the beach private or public?
Both private and public.
Is there a fitness center on the property (gym, jacuzzi, sauna, Turkish bath, etc.)?
No, but there is a gym and fitness center nearby (a 3-minute walk). We can also recommend and book spa treatments at some of the city's 5-star hotels.
Are pets welcome?
Pets are not allowed.
Is there a restaurant on the property?
No, but we have good recommendations.
Where can we play tennis?
Hotel Villa Schuler is a member of the local Tennis Club and offers a reduced rate for our guests starting from Euro 18.00 per person.
